About the Communications Unit

The Redondo Beach Communications Center answers all police, fire, and medical calls for the City of Redondo Beach.  This includes 9-1-1 and non-emergency telephone calls, as well as calls for the hearing and speech impaired, 24-hours a day. 

The Communications Center uses state-of-the-art technology to provide fast and effective emergency communication services.  It uses sophisticated Computer Aided Dispatch (CAD) and Records Management Systems (RMS), radio communications, mobile computers, State, Federal and local databases and other resources to process requests and expedite the dispatch of police and fire personnel in an emergency.  The Center prepares and archives critical management statistical information to track hazardous locations, conditions and special information about residences, businesses, persons or public locations that may pose a threat to the safety of the public or public safety personnel.

The Communications Unit provides a direct link to two State funded services which enhance our service to the public.  (1) Text to 9-1-1 services which allow for standard text messages from any cell phone to "9-1-1" during an emergency.  (2) Language translation services which provides emergency translation for public safety in more than 140 languages and dialects. 

The position of Emergency Services Dispatcher is a dynamic position that requires strong multi-tasking abilities, excellent customer service skills, and the capacity to remain calm under very tense circumstances.  Dispatchers adapt and react appropriately without hesitation to situations that escalate quickly.  Most of the time our dispatchers contact with the public is during a time of extreme distress.  Our goal is to provide professional services with a genuine concern for the well-being of the public and public safety responders within the community we serve.

Dispatcher Recruitment: 

If you are interested in a career as an Emergency Services Dispatcher, please contact a Communications Supervisor (below) for more information. 

Contact Communication Unit

Emergency Services (24/7)        9-1-1 Emergency Only
Communications Center            (310) 379-5411 Non-Emergency Dispatch
Communications Supervisor                  (310) 379-2477 ext 2374

For questions, etc.